Aloricaĭescription: Alorica is a leading contact management solutions company helping companies of all sizes. Related: Working in Customer Service: Everything You Need To Know 5. The following are some benefits Nextiva employees may receive: Nextiva hires customer service representatives, technical support representatives, database administrators, partner relationship managers and customer success account managers. Today, the company has offices in Arizona, Mexico and Kyiv. Founded in 2006, the call center offers a range of solutions for businesses, including cloud-based call centers and conversation automation. Nextivaĭescription: Nextiva is a voice-over IP and unified communications as a service provider. Related: How To Become a Call Center Agent (With Skills and Salary) 4. DialAmerica provides its employees with the following benefits: Some positions DialAmerica hires include customer service representatives, call center representatives and call center supervisors. Today, it offers a full range of B2C and B2B services to consumers. The company began in 1957 as the first-ever call center, known as Life Circulation Company. Some benefits Sykes Enterprises employees receive include:ĭescription: DialAmerica is a privately-owned telemarketing company. Sykes Enterprises employs customer service representatives, virtual customer service agents, remote financial services customer service agents and virtual insurance representatives. Created in 1977, the company offers IT consulting and IT-enabled services. is an American multinational business process outsourcing provider. Sykes Enterprises Inc.ĭescription: Sykes Enterprises Inc. Related: Everything You Need To Know About Working in a Call Center 2. The following are some benefits Teleperformance employees receive:Įmployee wellness and engagement programs Teleperformance hires a variety of roles, including customer service representatives, claims processors, social media content moderators, health care customer service representatives and call center representatives. Founded in 1978, the company helps organizations handle day-to-day operations so that they can focus on growing their business. Teleperformanceĭescription: Teleperformance is a French omnichannel company offering customer acquisition, customer care, debt collection, technical support and social media services worldwide. Here are some call centers or telecommunications companies in the USA: 1. In this article, we list 25 call center companies in the U.S., discuss where their headquarters are, look at their average sizes and explain some of their employee benefits. Learning about the different telecommunications employers throughout the country can help you decide where you might want to work. offer flexible schedules and often have remote work options. As you consider what type of career you want to pursue, you may want to think about working at a call center.
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